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Collections Representative
Overview: The Credit & Collections Representative manages a portfolio of customer accounts within the Porta Kleen Business Unit. Responsibilities include collecting past-due balances, resolving disputes, and ensuring timely payments. The ideal candidate will possess strong problem-solving skills and customer service abilities while collaborating with internal teams to resolve account issues.What You’ll Do:Contact customers regarding past-due balances via phone, email, or letter.Submit invoices through
PORTA KLEEN
Customer Support Specialist
JOB FUNCTION: Serves customers by providing product and service information; quoting and processing new customer orders; resolving product and service problems. ESSENTIAL FUNCTIONS:Manage incoming calls and emails, directing them to the appropriate department, and serving as the primary contact for customer inquiries related to scheduling, driver availability, and service updates.Attract potential customers by answering product and service questions and suggesting relevant products and services.Open and
PORTA KLEEN