Full Time Dispatcher
Pay: From $18.00+ per hour (pay to reflect experience, skill level and work history)
Job description:
This individual oversees the scheduling and dispatching of contract and TAXI transportation for the Fun Bus. Successful candidate will review emails and field phone calls to prepare TAXI schedule and communicate costs directly with customers. The Dispatcher must be competent in Microsoft Excel and Outlook to create driver schedules and meet scheduling needs. This person must be dependable and efficient to perform this job.
Hours:
M-F 9:30am-6pm
Qualifications & Skills:
High school diploma/GED preferred
Competence in Microsoft applications (Excel and Outlook)
Must be able to work a flexible schedule that includes occasional evenings, weekends and holidays
Strong knowledge of the geography throughout the immediate area
Ability to work in a team environment in high pressure situations
Phone skills - professional
Strong written and oral communication skills are essential
Excellent problem-solver
Capable of multitasking
Even-tempered and able to able to process high stress situations
Proper use of English language, including grammar
Ability to communicate through text, phone and email
Responsibilities & Duties:
Be the point of contact for customers in need of Taxi service
Dispatch Taxi service and communicate with drivers throughout the day via phone and text
Collaborate with co-workers to modify daily driver schedules as needed
Be part of our culture cultivating strong relationships with drivers and customers
Monitor any sudden route changes or road construction issues and communicate to drivers to establish new routes for timely and safe transport of passengers
Assign driver/vehicle to schedule
Maintain professional communications with contract person of contact
Complete monthly safety module
Prepare and submit daily transportation reports
Track all transports and prepare and submit weekly billing reports
Benefits:
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance
Work Location: In person
